Return to Homepage
Fair Billing Policy

Refund & Cancellation Policy

Last Updated: October 14, 2026 • Effective Immediately

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with PulseRank. If you purchase any monthly or annual subscription and find that our platform does not meet your technical expectations, you may request a 100% full refund within 14 days of your initial purchase date, provided you have consumed less than 20% of your allocated monthly metric credits.

2. How to Request a Refund

To initiate a refund, simply send an email to billing@pulserank.io with your account email and order receipt number. Our support team processes all eligible refund requests within 24 to 48 business hours.

3. Subscription Cancellation

You can cancel your subscription at any time via your Account Settings. Upon cancellation, your account will remain active with your current quota until the end of your billing cycle, and you will not be billed again.